Privacy & Cookies Policy

Effective Date: 20 Aug 2025
Website: https://www.helpbygenie.com
Company Name: Help By Genie

Help By Genie (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting our website.

1. Information We Collect

When you use our website or services, we may collect the following information:

Personal Information: Name, email address, phone number, or other details you provide through forms or communications.
Usage Information: IP address, browser type, pages visited, and interactions with our site.
Cookies & Tracking Technologies: To improve user experience, analytics, and advertising effectiveness.

2. Purpose of Collecting Information

We collect personal and usage information for the following purposes:

To provide and improve our services.
To respond to your inquiries and requests.
To personalize your experience on our site.
To send important updates, marketing offers, or promotional content (where you have consented).
To measure the effectiveness of our website, advertisements, and user engagement.

3. Sharing of Information

We do not sell your personal data. We may share information only in the following limited circumstances:

With trusted service providers who assist us in operating our website and delivering services.
To comply with legal obligations or lawful requests.
To protect the rights, safety, and property of our company and users.

4. Opt-Out & User Choices

You have the right to:

Opt-out of marketing communications: You can unsubscribe from our emails by clicking the “unsubscribe” link or contacting us directly.
Manage cookies: You can adjust your browser settings to refuse or manage cookies.
Withdraw consent (where applicable): If you are in the EEA, UK, or Switzerland, you may withdraw cookie or data-use consent at any time.

5. Data Retention & Security

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy. We use industry-standard measures to protect your data against unauthorized access, alteration, or misuse.

6. Your Rights Under Law

Depending on your jurisdiction, you may have the right to:

Access, correct, or delete your personal data.
Restrict or object to our processing of your data.
Lodge a complaint with your local data protection authority.

For users in the European Economic Area (EEA), UK, and Switzerland, we comply with GDPR requirements and provide explicit consent mechanisms where legally required.

For users in California, we comply with the California Consumer Privacy Act (CCPA), granting rights to access, deletion, and opting out of data sale.

7. Third-Party Links & Services

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of such websites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.”

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at:

Help By Genie
Email: contact@helpbygenie.com
Phone: +1(302) 551-0884
Address: 2055 Limestone Road,Wilmington,DE 19808