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About Genie VA

About US

About Help by Genie – Independent Customer Service Directory

Welcome to Help by Genie, an independent online directory created to make customer service easier for everyone.

We know how frustrating it can be to find the right phone number or support channel when you need help. That’s why we built this platform — to give consumers quick access to verified customer service contact information from major companies, all in one place.

 What We Do

  • We collect and organize publicly available contact details from official brand websites.

  • We publish general guides and resources to help users find official customer service contact details more easily.

  • We provide links to official help centers so customers can connect directly with the company they need.

What We Don’t Do

  • We do not provide customer service ourselves.

  • We are not affiliated with Amazon, Apple, Klarna, Afterpay, or any other brand listed.

  • We do not access, manage, or resolve customer accounts, orders, or payments.

  • We do not act as, represent, or claim to be the brands listed on our site.

Our Mission

Our mission is simple:
To help people save time and avoid frustration by making it easier to find verified customer service contact information.

We believe in transparency, accuracy, and accessibility. Every number and link on our website comes directly from official brand websites.

We provide information only — every call, chat, or message happens directly between the user and the brand’s official support team.

Commitment to Compliance

We take compliance and privacy seriously. Clear disclaimers are displayed on every page. Every number and link on our site comes directly from official brand websites. We do not sell leads, we do not share user data, and we do not provide customer service ourselves.

We maintain a detailed Privacy Policy to explain how we handle user information.

Our site is designed as an informational directory, not as a replacement for brand customer support.

Contact Us

Have feedback or suggestions?
Visit our Contact Page or email us at support@helpbygenie.com.

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