Frequently asked questions
No. Help By Genie does not provide customer support directly. We are an independent directory that lists contact information sourced from official brand websites.
No. We are not affiliated with, endorsed by, or acting on behalf of any brand mentioned on our site. All numbers, links, and guides are collected from publicly available, official brand resources.
Yes. Our directory is free and independent for everyone. You can search for verified contact options at no cost.
We verify customer support details directly from official brand websites and help centers. Our team reviews and updates listings regularly.
We regularly update our directory. If you notice outdated information, you can report it using our Contact Page or by emailing support@helpbygenie.com.
No. We never record, forward, or monitor calls. When you use a number or link on our site, you connect directly to the company’s official customer service.
We do not require any sensitive data to use our directory. If you fill out a contact form, we only use your name and email to respond. For details, see our Privacy Policy.
We update support details frequently to ensure accuracy. Updates depend on changes made by the brand’s official support teams.
Yes! If you want us to include a company’s support page, please contact us via our Contact Page.
Our service is available globally, but support details may vary depending on the region or brand’s policies.